I recently had day surgery in your hospital. As I am sure that there are a few people like myself, frightened of the unknown from the fear of death to cleanliness and having caring staff. As having served in kitchens and with the public for many years I understand the frustrations that come with it, and I do not know if I could deal with hurt and injured people with the finesse that I came across at your hospital.
I am also a wee bit of a germaphobe , was actually known as the warden in one kitchen. When I got settled into the waiting room before surgery I did check from floor to ceiling for dust and dirt and was over whelmed at how clean it was, I even checked all the bars on and under the bed and no dirt or dust to be seen.